Update 19th December 2023: I never got a response to this. Have now sent an enquiry to the Office of the Ombudsman to discuss taking this further.
Letter I sent off to Auckland Transport early this morning (I suffer from sleep maintenance insomnia). While I reiterate I’ve yet to personally receive a fine, I feel a strong moral objection with how Auckland Transport are going about this and have strong concerns how an agency that is supposed to be acting in the interest of the public are rolling out enforcement cameras to use against the very people they are supposed to be serving.
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Good Morning,
Sorry to have to raise this issue again. I am continuing to hear and read about people getting fined on the bus lane section of Khyber Pass (East bound) between Kingdon and Broadway.
Given the obvious and ongoing confusion this is causing, It’s now at the stage where I request Auckland Transport to please provide me with at least a high level plan or overview as to how they propose to mitigate the ongoing confusion for the motoring public (by Close of Business Friday 5:00 pm NZDT, 7th October 2022, please)
I remind Auckland Transport again that since they insist that it’s not about revenue, AT in my mind have a clear obligation to the Auckland public and Auckland Residents / Ratepayers to minimize confusion and address the issue of signage and guidance surrounding bus and transit lanes. I will also further remind AT they are there to serve the public, not wage an ideological war (through setting up an ever increasing array of automated enforcement cameras to use) against the very people who AT are supposed to be serving and those who ultimately pay AT’s wages.
Given the individual financial impact each infringement incurs, Auckland Transport I firmly feel could be doing a lot more, Including but by no means limited to setting up a comprehensive and up-to-date bus and transit lane map online as a public service and running ads on the back of say buses advising motorists to please check for the latest SVL arrangements prior to heading out. (There may be an opportunity to promote public transport use such as “Avoid the stress and confusion. Let AT take you there”)
Please refer to prior case numbers CAS-521169-X3C4G3 and CAS-545044-D9D8D1 for previous correspondence on this matter.
If I could please receive an initial acknowledgement of the receipt of this request by Close of Business Friday 5:00 pm 16th September 2022, this would be appreciated, along with the an overview of what Auckland Transport are planning to do to aid motorists in these situations (be it advertising, public advisory campaign, more comprehensive guidance videos, better signage, or otherwise) by Friday 5:00 pm NZDT, 7th October 2022, please.
If I do not hear from Auckland Transport by 7th October 2022 pertaining to the above I will be proceeding to take this matter further as a civic concern.
Thank you.