If you employ Parking Services Ltd (PSL) to manage your customer car park, you WILL lose me as a customer.
There have been repeated reports of this Tauranga based company issuing inflated breach notices, engaging in fairly aggressive collection tactics and even issuing notices incorrectly to genuine paying customers of some businesses.
While fortunately I haven’t had to deal with Parking Services Ltd as a motorist nor been a recipient of such a notice myself. As a (prospective) customer and member of the public, my concerns are that…
- I certainly don’t want to risk the stress and wasted time of dealing with disputing an incorrectly issued notice (which if the news reports are anything to go by, they appear to regularly do) and…
- I certainly do not at all appreciate having some firm monitoring (via CCTV) my car park movements like a hawk for the slightest breach ready to pounce and issue with me a $85 – $95 breach notice.
If I see the Parking Services Ltd (PS Ltd) logo at your site, I will simply take my business elsewhere. A line I feel has to be drawn regarding these sorts of practices.
Note: This is an entirely separate organization to the Wilson parking’s owned Parking Enforcement Services / PESNZ.
Reviewed 26 May 2026: Since publishing this post, I have heard from a business owner running a cake shop who commented experiencing genuine difficulties with unauthorised parking and who view private parking enforcement through PSL as a necessary service to ensure parking remains available for their customers.
While I acknowledge those concerns and understand why some businesses might feel compelled to engage such services from the likes of PSL, my perspective remains that of a (prospective) customer / member of the public. While businesses must weigh the costs and benefits of different parking management approaches, I am equally entitled to consider those same approaches when deciding where to spend my time and money.
After taking the time to reflect on the business owner’s account regarding her situation, as a consumer I am choosing to continue to exercise my natural rights here and avoid engaging with any retailer who chooses to contract PSL given PSL’s track record of conduct. If any business who uses PSL thinks this is “bullyish” on my part as a consumer, then I firmly ask them in return to reflect on the behaviour of their supplier, Parking Services Ltd.
Zooming out and speaking more broadly, many of our larger centres continue to rely heavily on private vehicle access. To some extent, disputes over parking availability may reflect wider questions about transport choices, urban design, and our dependence on car travel.