A warning to businesses using Parking Services Ltd

If you employ Parking Services Ltd to manage your customer car park, you WILL lose me as a customer.

There have been repeated reports of this Papamoa Beach based company issuing inflated breach notices and even incorrectly to genuine paying customers of some businesses.

Aside from the moral concerns of a private company charging an inflated breach fee to the public, as a customer my concerns are that…

  • I certainly don’t want to risk the stress and wasted time of dealing with disputing an incorrectly issued notice and…
  • I certainly do not at all appreciate having some firm monitoring (via CCTV) my car park movements like a hawk for the slightest breach ready to pounce an issue with me a $85 – $95 breach notice.

If I see the Parking Services Ltd (PS Ltd) logo at your site, I will simply take my business elsewhere and go to your competitors and I will encourage friends and family to do so likewise explaining my reasons why. A line has to be drawn regarding these sorts of practices.

THINK TWICE before choosing to subject your customers to this invasive monitoring

A warning to businesses using Parking Services Ltd

Parking Services Ltd and Similar Ilk: Know Your Rights and Push Back

Disclaimer: This post is my personal opinion as a concerned member of the public and is for informational purposes only. It does not constitute legal advice. If you are the recipient of such a breach notice from a private parking firm, suggest consider speaking to a legal advisor or the Citizens Advice Bureau.


In recent years, I’ve watched with alarm and indignation as remote private parking enforcement companies like Parking Services Ltd and Smart Compliance Management Ltd have gained a greater foothold in New Zealand. While I’ve personally never received a parking breach notice from either of them, what I’ve seen and what others have highlighted I feel raises serious questions about fairness, legality, and ethics.

If You Receive One – Don’t Panic

If you or someone you know happens to receive such a notice from a private parking enforcement firm, please don’t just pay it blindly. Here’s what you can do. Continue reading “Parking Services Ltd and Similar Ilk: Know Your Rights and Push Back”

Parking Services Ltd and Similar Ilk: Know Your Rights and Push Back

ASX:SPZ Smart Parking Technology (Smart Compliance Management)

Disclaimer: This post is my personal opinion as a concerned member of the public and is for informational purposes only. It does not constitute legal advice nor to be construed as advise to buy or sell any security. If you are the recipient of such a breach notice from a private parking firm, suggest consider speaking to a legal advisor or the Citizens Advice Bureau.


First learned of this company, Smart Parking Ltd while trawling through the ASX company listings.

Have you received a breach notice by such a company? Read my other post about these types of remote parking enforcement companies and steps you can take.

Smart Parking Ltd appears to be a company that predominantly generates the majority of it’s revenue off of identifying contractual breaches of parking conditions at various business’ private car parking (retailers, shopping centres, etc) remotely via video / CCTV and then issuing the registered owner or keeper of the infringing vehicle a “Parking Breach Notice” (PBNs) with the view of hoping the recipient will pay up without challenging it nor understanding their consumer rights under these circumstances.

Disclosure / Personal analysis:

As emotional arbitrage, in confession, I have purchased shares in this company as mental analgesic to take the edge off of my burning indignation I have towards this company. (Similar admittedly with what I had to do with Facebook, now Meta Platforms Inc.)

This action is based off knowing how toothless the Consumer Watchdog Agencies can be on both sides of the Tasman and globally along with the public never seemingly bothering to kick up enough fuss (nor bothering to understand the rights available to them under relevant consumer / trading laws), as such, I don’t hold much hope of meaningful action being taken to curtail this company’s activities.

While I’ve never received a PBN from this company or others like them (e.g Parking Services Ltd.), I have gone and reported this company (in vain admittedly) to the Commerce Commission with a screenshot of the investor presentation where they seem to promote how many PBN’s they are able to issue as their key revenue strategy, but I only expect to hear crickets frankly (I reported this company prior to buying shares).

Update: Commerce Commission came back saying they won’t investigate. So there you have it folks. Toothless and useless and may as well not exist because frankly their existence embodies a false impression by the public that they are protected by exploitive anti consumer practices

 

Known trading names:
Smart Parking Ltd., Smart Parking Technology, Smart Compliance Management, Smart Comply.

ASX:SPZ Smart Parking Technology (Smart Compliance Management)