Auckland Transport (“AT”) need to sort their shirt out with their contactless payment system. Their system keeps mangling up the tag pairing and seems to default to charging “default” fares whenever their systems fails to match the tagging On and Off events up properly.

Seems if you tag Off one service and Tag On quickly to the next, this seems to fairly reliably bugger it up.

This short of crap in the Software Dev world would be considered a critical bug that would ultimately stop any given version release.

While Auckland Transport have always refunded me when I called it to report the overcharge, it’s still a hassle and a time waste as well as undermine confidence in the system to the point it nudges me back towards using my car more. “Will I get shafted and then need to spend time to call AT up and get this sorted”