Customer Letter to businesses who use CCTV Parking enforcement businesses

I’ve started sending out emails and letters as a customer to the businesses who use these CCTV Parking Enforcement Companies (Parking Services Ltd, Smart Compliance Management and others) to manage their customer car park advising that I will no longer be shopping at their stores. I encourage everyone else who is similarly concerned to do like wise. Here is a template that you can base your own letter off…

Dear [Business],

I want to let you know why I will no longer be shopping at your store.

Your choice to employ a private parking enforcement company that relies on automated surveillance and punitive “breach notices” makes your car park feel hostile to customers.

I feel should be able to shop without fear of being tracked or fined $95 for a trivial or accidental mistake. I also don’t want to deal with the stress of disputing a notice that may be issued in error, which I understand happens often.

Respectfully, I encourage you to reconsider your parking management provider. In the meantime, I’ll be taking my custom elsewhere — and sharing my concerns with family and friends.

 

Other than, just going to have to let it be. If businesses chose to do this to their own customers then frankly they can do without my custom. Will just go elsewhere or buy it online.

Customer Letter to businesses who use CCTV Parking enforcement businesses

One thought on “Customer Letter to businesses who use CCTV Parking enforcement businesses

  1. Hey Fergus

    I saw that parking services limited has passed its NZTA fit and proper Renewal on the 23rd of October 2025 as listed on the NZ gazette Website might be worth redirecting peoples complaints to them before there renewal on the 22nd October 2030 to make NZTA reconsider it for next time

    Kind Regards

    John Smith

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