I’ve started sending out emails and letters as a customer to the businesses who use these CCTV Enforcement Companies (Parking Services Ltd, Smart Compliance Management and others) to manage their customer car park advising these retail businesses I will no longer be shopping at their stores. I encourage everyone else who is similarly concerned to do like wise. Here is a template that you can base your own letter off…

Dear [Business],

I want to let you know why I will no longer be shopping at your store.
Your choice to employ a private parking enforcement company that relies on automated surveillance and punitive “breach notices” makes your car park feel hostile to customers.
I should be able to shop without fear of being tracked or fined $95 for a trivial or accidental mistake. I also don’t want to deal with the stress of disputing a notice that may be issued in error, which I understand happens often.

Respectfully, I encourage you to reconsider your parking management provider. In the meantime, I’ll be taking my custom elsewhere — and sharing my experience with family and friends.